You can use the Support Portal in several ways:
- Submit a support request or question related to a system that we support for you - no need to login, but you can if you want. Click 'New support ticket'
- Track/view previously submitted requests - you will need to login to do this.
- Find answers and useful resources. These will be added to over time.
Please provide as much of the following information as possible:
- The name of the app.
- Device details, e.g. iPhone 6, Galaxy 7, etc.
- Device operating system details, e.g. iOS 10.3.3, Android 7.1.2, etc.
- Which screen the issue occurred on.
- What error message (if any) appeared.
- Ideally...if you can repeat the issue, a list of steps that would allow us to recreate the problem.